Total Cinema Solutions Help Center

Welcome to the Total Cinema Solutions Knowledge Base
​
We at Total Cinema Solutions LLC are firmly committed to the motion picture exhibition industry.  As a demonstration to that commitment, we have built and continue to expand, this Knowledge Base and Help Center.  It is available at no charge to our customers, potential future customers, technicians, vendors and yes, even our competition.  We believe that by keeping exhibition top notch, we will insure the future of this industry.

There are two levels of security to the public side of this knowledge base; public and registered users.  The public side contains very basic articles.  The registered user section contains articles that may require some skill, mechanical, electrical or IT knowledge.  In any case, we encourage all users to register.  There is no charge to register.

This section also includes a link to our support ticket system.  From this link you may open up a support ticket to our technical staff for assistance with a technical issue.  While the support ticketing system is open to the public, we reserve the right to limit or refuse support to anyone for any reason.  We do suggest that you register to use the support system as it will allow you to log in and view the history of your tickets as well as review the status of tickets for you currently in process.

Total Cinema Solutions LLC maintains a technical support department and NOC that is open 365 days per year.  It can be reached at
(888) Cine-Fix
(888)246-3349

And now a word from our lawyers...

All of the information contained in this knowledge base is provided as a public service with no promises or acceptance of responsibility.  It is to be used at your own risk.  We accept no liability for any injuries or damages that may result in the use of information contained herein.  In short, you are on your own.

We have worked hard to insure that any information contained here is accurate and useful.  We have tried, and continue to try to be cognizant of information that may be proprietary to a manufacturer or that a manufacturer may wish to not make public.  We have not revealed any proprietary passwords.  If you are a manufacturer and wish us to redact certain information, please contact Brian at brian@totalcinemasolutions.com.

Your feedback, comments and suggestions are welcomed and encouraged.

 

Kara Campanirio, President


(888)CINE-FIX

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