GDC TMS Program Crashing

GDC TMS Program Crashing

The GDC TMS can crash due to the Prometheus daemon not functioning. This will show as "Depended Service 'Prometheus' is Not Installed." in both the TMS notification and the TMS log



This error can then cause chain reaction, culminating in the TMS Asset Library crashing ( as seen below)


To resolve this issue, mark the C:\Program Files (x86)\GDC\TMS folder as exempted under Virus and Threat Protection, then rerun the TMS installation program.
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